FAQ
Frequently Asked Questions
We currently offer Relaxation Massage and Deep Tissue Massage in a range of treatment durations to suit your needs.
Yes. We recommend booking in advance to secure your preferred appointment time.
Yes. A £10 deposit is required to secure your appointment. This deposit is deducted from the total cost of your treatment.
Appointments may be cancelled or rescheduled with at least 2 hours' notice. Cancellations made within 2 hours of the appointment may result in the deposit being forfeited.
If you arrive more than 10 minutes late, we may need to shorten your treatment or reschedule your appointment to avoid impacting other clients.
Wear comfortable clothing. During your treatment, only the area being worked on will be uncovered. Your comfort, dignity and privacy are always respected.
We kindly ask clients to arrive clean and refreshed where possible. Please note that we do not have shower facilities available on-site.
Yes. We provide a private changing area within the treatment room, separated by a curtain, so you can change comfortably before and after your massage.
Yes. Toilet facilities are available for all clients.
Not currently. We specialise in Relaxation Massage and Deep Tissue Massage.
Absolutely. Every treatment is tailored to your preferences, whether you prefer a gentle, medium or firmer pressure.
Depending on your chosen treatment and preferences, we can massage the back, neck, shoulders, legs, arms, hands, feet and scalp. If there are any areas you would prefer us to avoid, simply let us know before your treatment.
Please contact us before booking so we can discuss whether treatment is appropriate for you.
We accept cash, card and contactless payments.
Yes. We offer monthly memberships that provide excellent value, priority booking and exclusive member benefits.
Yes. Free parking is available in the Asda car park located outside the clinic. Please note that parking is free for up to two hours.
Absolutely. S&N Beauty Lab is committed to providing a safe, respectful and professional environment for every client.
No. S&N Beauty Lab provides professional therapeutic massage treatments only. Any inappropriate behaviour, language or requests will result in the treatment being ended immediately, and future appointments may be refused.